Business Details
18 Years
experience
Emergency
services
Open 24/7
always available
Your Trusted Partner for Garage Door Solutions
Since 2008, Precision Door Service has been a locally owned and operated provider of garage door repair and installation services in Hampton Roads. Founded by Scott and Shauna Kale, our business combines over two decades of industry experience with certified technicians trained by the International Door Association. We prioritize quality parts, 24/7 emergency service, and same-day appointments to ensure customer satisfaction.Our team undergoes rigorous background checks and drug testing, and we offer an industry-leading warranty covering labor and parts for as long as you own your home. With two locations in Virginia Beach and Richmond, we serve residential and commercial clients across the region, emphasizing safety, reliability, and exceptional service.
Services
Garage Door Repair
Garage Door Opener Repair
Garage Door Spring Repair
Garage Door Cable Repair
New Garage Door Installation
Details
- Year established: 2008
Highlights and features
- We offer 24/7 emergency garage door repair services.
- Our technicians are certified by the International Door Association.
- We provide same-day appointments and evening/weekend availability.
- Locally owned by Scott and Shauna Kale since 2008.
- We carry all tools and parts for immediate repairs.
Associations and certifications
- International Door Association (IDA)
What people say
Prompt service
Professional technicians
Same-day repair
Expert diagnosis
Lifetime warranty
Services
Garage Door Repair
Our technicians address broken springs, cables, openers, and panels with precision. We perform same-day repairs using high-quality parts, ensuring safety and durability. Customers benefit from 24/7 emergency service and a lifetime warranty on parts and labor.
Garage Door Opener Repair
We diagnose and fix malfunctioning garage door openers, including remote and wall button issues. Our team uses belt-drive systems for quiet operation and offers same-day service. Repairs include reprogramming remotes and replacing worn components.
Garage Door Spring Replacement
We replace torsion springs rated for 25,00050,000 cycles, ensuring balanced door operation. Technicians perform safety inspections and balance tests post-replacement. Our springs outlast standard models by up to five times.
Garage Door Cable Repair
We replace frayed or broken cables with aircraft-grade stainless steel options for durability. Technicians inspect tension distribution and perform balance tests to prevent future issues. Repairs include safety inspections for hardware integrity.
New Garage Door Installation
We install custom garage doors with free in-home estimates and same-day options. Our doors enhance curb appeal and energy efficiency. Installation includes track adjustments and lifetime warranty coverage for parts and labor.
People
Scott Kale
Owner
Scott Kale co-founded Precision Door Service in 2008, bringing entrepreneurial leadership and a commitment to quality. Recognized as Entrepreneur of the Week, he oversees operations and growth strategies.
Shauna Kale
Owner
Shauna Kale co-owns Precision Door Service with Scott, focusing on customer satisfaction and community engagement. She emphasizes ethical practices and family-oriented service standards.
Jeff M.
Senior Technician
Jeff has over 10 years of experience as a technician, ensuring precise repairs and installations. He prioritizes safety and customer education during every service visit.
Rob S.
Technician
Rob specializes in garage door openers and remote systems. With expertise in trim carpentry, he delivers meticulous repairs and clear explanations of technical issues.
Daniel Delgado
Installer
Daniel focuses on garage door installations, combining attention to detail with customer care. He ensures seamless setups and educates clients on maintenance practices.
Questions
What services does Precision Garage Door offer?
We provide garage door repair, opener repair, spring and cable replacement, new door installations, and 24/7 emergency services.
Do you offer same-day appointments?
Yes, we prioritize same-day service for repairs and installations when possible.
Are your technicians certified?
All technicians are certified by the International Door Association and undergo background checks.
What warranty do you provide?
We offer a lifetime warranty covering labor and parts for as long as you own your garage door.
Do you service all garage door brands?
Yes, we repair and install all major brands, including LiftMaster, Genie, and Amarr.
Is financing available?
Yes, we offer flexible financing options with approved credit.
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