Business Details
21 Years
experience
Emergency
services
24/7 Garage Door Repair in Richmond TX
Big Star Garage Door Repair has been serving Richmond, TX since 2005, establishing itself as a trusted leader in garage door solutions. Our team of certified professionals specializes in 24/7 emergency repairs, installations, and maintenance for residential and commercial properties. With over 15 years of combined experience, we utilize state-of-the-art tools and OEM parts from top manufacturers like Liftmaster and Chamberlain. Our commitment to community safety drives our focus on security-enhancing solutions, including automatic openers with safety sensors.We maintain transparency through detailed budget breakdowns and offer flexible payment plans with 20% deposits. Recognized for our integrity and technical expertise, we provide comprehensive services ranging from torsion spring replacements to custom garage door installations. Our 4.9 Yelp rating reflects our dedication to resolving complex issues efficiently while prioritizing customer education about garage door components and maintenance. We operate with full liability insurance and maintain strict quality control through pre- and post-service inspections.
Services
Garage Door Repair
Garage Door Installation
Garage Door Maintenance
Garage Door Openers
Garage Door Springs
Details
- Year established: 2005
Highlights and features
- We offer 24/7 emergency garage door repair services with 20-minute response times
- Our technicians are certified in all major garage door brands including Liftmaster and Chamberlain
- We use only OEM parts and provide detailed budget breakdowns before service
- Our team has completed over 5,000 successful garage door installations since 2005
- We maintain full liability insurance and provide written warranties on all work
Associations and certifications
- ISO 9001
What people say
Quick efficient service
Professional technicians
Durable repairs
Improved security
Transparent pricing
Services
Garage Door Repair
Our 24/7 repair service addresses all garage door issues including broken springs, damaged panels, and malfunctioning openers. Technicians use specialized tools to safely replace worn components while maintaining structural integrity. We conduct comprehensive diagnostics to identify root causes and prevent future issues, ensuring optimal door functionality and security.
Garage Door Installation
We install residential and commercial garage doors from leading manufacturers, offering customization options for materials, styles, and security features. Our process includes precise measurements, professional fitting, and safety system integration. We provide expert recommendations based on garage dimensions and security requirements, ensuring long-lasting performance.
Garage Door Openers
We install and repair all major garage door opener brands including Liftmaster, Chamberlain, and Craftsman. Our technicians handle belt drive, screw drive, and chain drive systems, ensuring quiet operation and reliable performance. We also integrate safety sensors and battery backup systems for uninterrupted functionality during power outages.
Garage Door Springs
We replace both extension and torsion springs using high-quality components matched to door specifications. Our technicians follow strict safety protocols when handling spring tension systems. We offer lifetime lubrication services to extend component lifespan and maintain smooth door operation.
Garage Door Maintenance
Our maintenance packages include comprehensive inspections of all moving parts, lubrication of rollers and tracks, and tension adjustments. We check door balance and safety features while providing detailed maintenance reports. Regular service visits help prevent unexpected failures and extend the lifespan of garage door systems.
Questions
Do your technicians only make repairs when they are called?
Our repair visits include full inspections of all components including rollers, batteries, and wiring to ensure complete system functionality and safety.
What are the available hours to call for garage door repair?
We provide 24/7 emergency service with technicians available at any hour for urgent repair needs.
What parts of the garage door are commonly fixed or replaced?
Common repairs include springs, cables, rollers, and opener systems. Our technicians handle all major components.
How long will it take to repair the garage door?
Most repairs are completed the same day by our experienced technicians.
Can we have our garage doors customized?
Yes, we offer customization options including colors, materials, and window features to match your preferences.
Where do I find garage door parts?
We supply all necessary OEM parts including springs, hinges, and opener components for professional installations.
