WE PROTECT THAT BY EARNING YOUR TRUST
At Neighborhood Garage Door Repair & Service, we've been providing top-notch garage door repair and services to families like yours for over 20 years. We're proud to say that we've built a reputation as a trusted and reliable provider of garage door solutions. Our team of expert technicians is dedicated to providing exceptional service, and we're committed to exceeding our customers' expectations.
Our Services
We offer a wide range of services to meet your garage door needs. Whether you need a new garage door installed, a repair made to an existing door, or a tune-up to keep your door in top condition, we're here to help. Our services include:
- Repair and installation of garage doors and openers
- Maintenance and maintenance programs to keep your door running smoothly
- Replacement of broken springs, panels, and other components
- Overhead garage door installations for new homes or commercial properties
- Repair and maintenance of commercial garage doors and openers
- Conversion of existing garage doors to new ones
Why Choose Us
At Neighborhood Garage Door Repair & Service, we're dedicated to providing our customers with the best possible service. We're committed to exceeding your expectations, and we strive to be the company that you turn to for all your garage door needs. Here are just a few reasons why you should choose us:
- We're a local company with a proven track record of providing excellent service
- Our technicians are fully trained and certified to work on garage doors and openers
- We offer 24-hour emergency service to ensure that you're never left stranded with a broken door
- We provide free estimates and consultations to help you make the best decision for your garage door needs
- We're committed to providing exceptional customer service and ensuring your complete satisfaction
Our Mission
At Neighborhood Garage Door Repair & Service, our mission is to provide exceptional service, industry-leading products, and unmatched value to our customers. We're dedicated to building strong relationships with our customers and to being the go-to provider of garage door solutions in our community.
Get in Touch
If you have any questions or need assistance with your garage door, we're here to help. Contact us today to schedule a service call or to learn more about our products and services.
Summary of Reviews
Overview of Services
The reviews for this garage door company mostly focus on their services, including repairs, maintenance, and installations. Some customers have reported positive experiences, while others have been unhappy with their interactions.
Quality of Service
Several customers have praised the company's technicians for being knowledgeable, friendly, and efficient. For example, Nicole Brown and Curtis Short both mentioned that the technicians were explanatory and speedy. However, some customers have reported issues with the quality of service. Jeannie Walker was unhappy with the lack of communication and the company's failure to install a new eye on her new garage door opener, which caused her to pay an additional $75 for an electrician's services.
Customer Service
Some customers have been dissatisfied with the company's customer service. Katherine S. reported that the company failed to show up twice, and Susi W. was initially charged for a two-hour late appointment. Jerry M. accused the company of being "total rip-off artists" and claimed they quoted prices 4-5 times higher than normal.
Financial and Billing Issues
Several customers have mentioned financial and billing issues. Ruth B. felt that the company's estimate was too high, and Stella C. was unhappy with the company's quote for a new garage door. Chris T. felt that the estimate for a new garage door opener was too high and that the company did not properly diagnose the problem.
Inconsistent Communication
Some customers have reported inconsistent communication from the company. Jeannie Walker mentioned that the technician, Alan, went back on his initial diagnoses and caused her to pay additional money. Susi W. was initially given a two-hour window for the appointment but was not informed when the technician would actually arrive.
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