The Genuine. The Original.
A Legacy of Excellence in Garage Doors
Founded in 1935, Overhead Door Company of Fort Collins is a family-owned and operated business with a proud tradition of providing exceptional garage door services throughout northern Colorado. We've been providing reliable repairs, installations, and custom solutions to homeowners and businesses for over eight decades.
Residential Services
Our experienced technicians are experts in:
- Garage Door Installation: We offer a wide variety of residential doors, from traditional steel to elegant wood-look options.
- Garage Door Repair: From broken springs and cables to malfunctioning openers, our technicians can diagnose and fix all common garage door issues.
- Garage Door Maintenance: Regular tune-ups can extend the lifespan of your garage door and prevent costly repairs.
- Custom Made Garage Doors: We can create a unique and beautiful door that perfectly complements your home.
Commercial Solutions
We understand the unique needs of businesses, and offer comprehensive services for commercial properties:
- Commercial Door Installation & Repair: We install and repair all types of commercial doors, including high-speed doors and dock doors.
- Automatic Door Operators: We install and repair all major brands of automatic door operators.
- Preventative Maintenance Plans: Regular inspections can extend the lifespan of your commercial doors and reduce costly downtime.
Why Choose Overhead Door Company of Fort Collins?
- Family-Owned & Operated: We take pride in our heritage and are committed to providing the same level of personalized attention and craftsmanship as our founders did over 80 years ago.
- Experienced & Certified Technicians: Our technicians are highly trained and certified, with extensive experience in all aspects of garage door installation, repair, and maintenance.
- Quality Products & Materials: We use only the highest quality materials and components to ensure reliable performance and long-lasting results.
- Exceptional Customer Service: We prioritize excellent customer service and are dedicated to exceeding your expectations.
Contact us today to learn more about our comprehensive services and schedule your appointment!
Poor Customer Service Experiences
The reviewers share their frustrating experiences with the Overhead Door Company, citing issues with follow-up calls, poor communication, and lack of resolution to their problems.
Unfulfilled Promises
Multiple reviewers reported being promised callbacks that never materialized, with one reviewer waiting over three weeks for a callback that never came. Another reviewer was transferred multiple times and still did not receive a resolution to their issue.
Lack of Accountability
The reviewers cited instances of being transferred from one person to another, with no one taking responsibility for their issue. In one case, a reviewer was transferred to three different people, including Mary, Jennifer, and Brian, with no resolution to their problem.
Failure to Meet Schedules
Two reviewers reported being given schedules for repairs that were not met. One reviewer was told they would be serviced on a specific day, but no one showed up, and the other reviewer was given a schedule for the morning, but the technician did not arrive until much later.
Broken Promises and Lack of Solutions
The reviewers felt that the company failed to provide solutions to their problems. One reviewer was told that their garage door spring was broken and they shouldn't use it, but the technician did not have a replacement spring and did not return to fix the issue.
Be the first to review Overhead Door.
Write a Review
