Business Details
36 Years
experience
Expert Garage Door Solutions in Cle Elum, WA
Cascade Door has served Kittitas County for over 30 years, delivering professional garage door solutions rooted in integrity and community values. Founded by Dave Campbell, our team combines 40 years of industry expertise with a personalized approach to meet residential and commercial needs. We prioritize honesty, avoiding upsells while offering tailored recommendations that align with client budgets and preferences. As a licensed, insured, and accredited business, we guarantee satisfaction through transparent communication and quality craftsmanship. Our team treats every project as if it were our own home, ensuring meticulous attention to detail.Active in local community service, including fire department leadership roles, weve built lasting trust since 1990. From sales and installation to repair and maintenance, our family-owned operation remains committed to exceeding expectations. Customer testimonials consistently highlight our prompt, courteous service and competitive pricing. With a focus on safety and durability, we partner with top suppliers to deliver reliable products. Whether upgrading curb appeal or addressing urgent repairs, we strive to make every client feel like part of our family.
Services
Garage Door Sales
Garage Door Installation
Garage Door Service
Operator Installation
Operator Service
Spring Installation
Commercial Garage Doors
Details
- Year established: 1990
Highlights and features
- We offer over 40 years of combined garage door expertise.
- We prioritize honesty with no upsells or hidden fees.
- Licensed, insured, and accredited service professionals.
- Personalized approach tailored to your home's unique needs.
- Community involvement and local trust since 1990.
What people say
Professional courteous
Reasonable price
Great customer service
Honest and good people
Timely fashion
Services
Garage Door Sales
We offer a wide selection of residential and commercial garage doors to enhance curb appeal and property value. Our specialists help clients choose durable, stylish options that fit their budget and architectural style. With top-name suppliers, we ensure quality products backed by manufacturer warranties.
Garage Door Installation
Our licensed professionals handle complete garage door installations with precision and safety. We ensure proper alignment, secure mounting, and seamless integration with existing systems. Timely execution and clean worksite maintenance are guaranteed for every project.
Garage Door Service
We diagnose and repair all garage door issues, from noisy operation to track misalignment. Annual maintenance checks prevent costly breakdowns and extend equipment lifespan. Our technicians use specialized tools to ensure optimal performance and safety.
Operator Installation
We install reliable garage door openers with smart technology integration options. Our team ensures proper electrical connections, safety feature activation, and user-friendly remote programming for convenient daily operation.
Spring Installation
We safely replace worn or broken torsion springs using professional-grade equipment. Our technicians maintain proper tension balance to prevent door imbalance and ensure smooth operation, prioritizing customer safety during repairs.
People
Dave Campbell
Owner Senior Installer
With over 40 years of experience, Dave founded Cascade Door after working with Seattle garage door companies. He brings technical expertise and community commitment, serving local fire departments for 25+ years while ensuring quality installations.
Angela Campbell
Owner Office Manager
Angela manages office operations and community relations. As former Cle Elum Fire Department Association President, she emphasizes customer care and organizational excellence, ensuring smooth business operations since the company's founding.
Chase Henderson
Installer Service Technician
Chase provides hands-on installation and repair services with attention to safety protocols. His technical skills ensure efficient service delivery while maintaining the company's reputation for reliability and professional craftsmanship.
Stephen Jacobsen
Installer Service Technician
Stephen combines technical expertise with customer service focus. He handles complex installations and maintenance tasks, ensuring equipment longevity and client satisfaction through thorough, safety-conscious work practices.
Jessi Campbell
Marketing Coordinator Design and Sales
Jessi manages marketing initiatives and design consultations. She helps clients visualize garage door upgrades while coordinating promotional efforts that highlight the company's community involvement and service excellence.
Questions
Can I replace just one section of my garage door?
Yes, but only if the damage is isolated and the door remains structurally sound. Contact us for a professional assessment to determine the most cost-effective solution.
What does R-Value mean for garage doors?
R-Value measures insulation effectiveness. Higher R-Values indicate better thermal resistance, which improves energy efficiency for temperature-controlled garages or living spaces above the garage.
How often should garage doors receive professional maintenance?
Annual servicing is recommended to ensure safe operation and extend equipment lifespan. Immediate attention is needed if you notice unusual noises, uneven movement, or opener malfunctions.
Can I operate my garage door during a power outage?
Yes, by manually disengaging the opener using the safety release cord. However, this only works from inside the garage, so ensure alternative entry points exist for emergency access.
What causes garage doors to reverse unexpectedly?
Misaligned photo eyes or obstructions in the door's path are common causes. Our technicians can recalibrate sensors and check opener limit settings for proper operation.
Why replace both springs when only one breaks?
Torsion springs work as a pair under extreme tension. Replacing both ensures balanced operation and prevents imminent failure of the remaining spring, avoiding repeat service calls.
