At Door-Mart Garage Doors, we take pride in being a reputable and reliable garage door company, serving the great state of California for over 40 years. Our commitment to providing exceptional customer service and high-quality products has earned us a top-rated and licensed California contractor. Our experienced team of technicians is dedicated to providing same-day service and emergency repairs, ensuring that our customers' garage door needs are met promptly.
Our Services
As a trusted garage door company, we offer a wide range of services, including:
- Garage Door Installation: With over 40 years of experience, our team of experts can install new garage doors for residential and commercial properties. From traditional to modern designs, we offer a variety of styles and materials to suit your needs.
- Garage Door Repair: Whether you need emergency repairs or regular maintenance, our technicians are equipped to fix broken springs, repair off-track garage doors, and replace broken cables.
- Garage Door Maintenance: Regular maintenance is crucial to preventing costly repairs. Our team can perform routine checks and maintenance services to keep your garage door operating smoothly and efficiently.
Why Choose Us?
At Door-Mart Garage Doors, we pride ourselves on our:
- Expert Technicians: Our team of technicians are background-checked, drug-tested, extensively trained, and certified to ensure that your garage door needs are met with expertise and efficiency.
- Wide Selection: We have an extensive in-stock collection of over 300+ new garage doors, allowing for same-day installation when needed.
- Same-Day Service: We understand the importance of timely service. Our team is available 7 days a week, 24 hours a day, for emergency repairs and installations.
- Excellent Customer Service: Our customers are our top priority. We strive to provide exceptional customer service, ensuring that our clients are satisfied with our work.
Areas We Serve
We proudly serve hundreds of cities throughout California, including Sacramento, San Francisco, San Jose, Santa Rosa, Contra Costa, Fresno, Bakersfield, and many more. Don't hesitate to contact us to find out if we serve your area.
Excellent Service and Technician
Many reviewers praised Door-Mart Garage Doors for their prompt and professional service. Tod T. rated the company 5 stars, saying they were "expedient" and "friendly" when installing his garage door. Nancy F., Michael P., Melanie M., Laurie G., Bob K., and Christine E. also gave the company perfect scores, commending their technicians for being knowledgeable, fast, and reliable. These reviewers appreciated the company's willingness to work on weekends, provide same-day service, and offer reasonable fees.
Some Issues with Technicians and Customer Service
However, not all reviewers had a positive experience. A. A. gave the company 4 stars, but was unhappy with the technician's initial work, citing missed steps and a lack of attention to details. Tom S. rated the company 3 stars, saying that Dean, the technician, was professional, but that he had to deal with a rude customer service representative named George. Daniel M. was particularly upset, stating that he and his mother had issues with the company's workmanship and customer service, including being told that their records had been destroyed.
Poor Customer Service and Overcharging
Ang M. had the worst experience, rating the company 1 star. She was charged $99 for a "diagnosis" that turned out to be incorrect, and she felt that the company took advantage of her. She will not use the company again and warned others to be cautious.
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