Trust the Experts in Garage Door Repair and Installation
At Precision Garage Door of Wilmington, we understand the importance of having a fully functional garage door that not only provides security and convenience but also enhances the overall curb appeal of your home. As a locally owned and operated company, we take pride in offering top-notch garage door repair and installation services to our valued customers in Wilmington, NC, and surrounding areas.
Our Mission
Our mission is to provide exceptional garage door services that meet the highest standards of quality, reliability, and customer satisfaction. We strive to build long-term relationships with our customers by offering personalized solutions, prompt and reliable service, and unparalleled customer support.
Our Services
We offer a comprehensive range of garage door services, including:
- Expert garage door repair and installation
- Opener repair and installation
- Broken spring repair and replacement
- Remote control programming and repair
- New garage door sales and installation
- Garage door maintenance and tune-ups
Our team of professionally trained technicians is dedicated to providing top-quality service, using only the best materials and equipment to ensure that your garage door operates smoothly and efficiently.
What Sets Us Apart
At Precision Garage Door of Wilmington, we believe that our commitment to excellence, our focus on customer satisfaction, and our dedication to providing unparalleled service set us apart from the competition. We are proud to be a locally owned company, backed by a national brand, which allows us to offer the best of both worlds: personalized service and superior training.
Our Values
We value our customers, and we believe that our reputation is built on the trust and loyalty of our customers. We are committed to providing honest and transparent service, fair pricing, and exceptional customer support. Our technicians are trained to be prompt, reliable, and professional, and we stand behind our work with a comprehensive warranty.
Customer Reviews
Don't just take our word for it! Our customers rave about our service, and we're proud to share their reviews with you. From prompt and reliable service to expert technicians and fair pricing, our customers appreciate the Precision Garage Door difference.
Overall Experience
The overall experience with Precision Garage Door Service was extremely positive, with all customers praising the company's prompt and efficient service, knowledgeable and professional technicians, and high-quality work.
Technician Performance
Technicians were consistently praised for their expertise, politeness, and courtesy. They were described as "impressive, " "top-notch, " "extremely knowledgeable, " and "professional." They took the time to explain the issues, provided detailed quotes, and completed the work efficiently.
Communication and Scheduling
Communication and scheduling were seamless, with customers able to easily schedule appointments and receive prompt responses. Technicians arrived on time or even earlier than expected, and customers were kept informed throughout the process.
Work Quality and Warranty
The quality of the work was exceptional, with customers praising the installation of new garage door motors, rollers, and doors. The company's lifetime warranty was also highlighted as a major advantage.
Minor Suggestions for Improvement
One customer suggested placing a drop cloth under the motor being worked on or informing the homeowner about potential mess to protect their floor.
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