"Reliable. Professional. Quality." - O'Brien Garage Doors
Established in 2000, Alliance Overhead Door is a family-owned and operated business serving Simi Valley and surrounding areas with professional garage door services. We pride ourselves on efficient, professional, and courteous service, emphasizing honest communication and complete transparency with our valued customers.
Garage Door Installation
With a wide variety of pre-made and completely custom doors to choose from, we can help you find the perfect match for your home.
Garage Door Repair
From broken springs to malfunctioning cables, our experienced technicians can handle all your repair needs quickly and efficiently. 95% of the time, necessary parts are stocked on our trucks, ensuring a smooth and timely repair.
Garage Door Openers
We install and repair all types of garage door openers, including belt drives, chain drives, and direct drives, equipped with features like Wi-Fi capabilities.
Our Commitment
At Alliance Overhead Door, we understand the importance of a reliable and secure garage. We are committed to providing you with:
- Honest and transparent pricing: No hidden charges or surprises.
- Prompt and efficient service: We strive to complete the job right the first time.
- Exceptional customer service: Our team is friendly, courteous, and always willing to answer your questions.
- Guaranteed workmanship: All our work is backed by a comprehensive guarantee.
Why Choose Alliance Overhead Door?
With over 30 years of experience and thousands of satisfied customers, Alliance Overhead Door is your trusted partner for all your garage door needs. We are committed to providing quality service, exceptional customer care, and lasting value to our clients.
Contact Us Today!
For a free estimate or to schedule a repair, contact Alliance Overhead Door today!
Overall Experience
Most customers had a positive experience with Alliance Overhead Door, praising their prompt service, knowledgeable technicians, and fair prices.
Technician Quality
Technicians were commended for their friendliness, knowledge, and efficiency in diagnosing and fixing issues quickly. Some technicians even went above and beyond, leaving the area cleaner than when they started.
Company Policies
The company's policy of responding quickly and having a physical storefront was seen as a plus by some customers. Others appreciated the discounted rate for paying by check.
Issues with Technicians
One customer had a negative experience with a technician who quietly pocketed a new external key pad entry device and only fixed it when confronted. Another customer felt that a technician was unable to diagnose the problem and only tried to upsell a new motor.
Pricing
Some customers felt that the company's pricing was fair, while others felt that certain charges, such as a $95 diagnostic fee, were excessive.
