Your Garage Door Experts!
At RTS All American Garage Doors, we are a locally owned and operated company that has been serving the Pensacola and surrounding areas for over 10 years. We are dedicated to providing top-notch garage door services, including installation, repair, and maintenance. Our team of experienced technicians is available 24/7 to ensure that your garage door is working efficiently and safely.
Our Services
We offer a wide range of garage door services to cater to your specific needs. From new garage door installation to garage door opener repair, we have the expertise and tools to get the job done. Our services include:
- New Garage Door Installation: We offer a variety of new garage door models to choose from, including LiftMaster garage door openers.
- Garage Door Opener Installation: We can install new garage door openers or repair existing ones.
- Broken Garage Door Springs: We can replace broken garage door springs to get your door functioning properly again.
- Garage Door Off Track: We can repair or replace garage doors that are off track, ensuring your safety and the stability of your door.
- Garage Door Opener Repairs: Our technicians can diagnose and repair issues with your garage door opener to get it working again.
Why Choose Us
At RTS All American Garage Doors, we pride ourselves on our commitment to excellent customer service, quality workmanship, and competitive prices. Our team is dedicated to providing prompt, reliable, and professional service to each and every customer. We are the top-rated local contractor in Pensacola, and we strive to maintain this reputation by delivering exceptional results.
Quality of Service
The majority of the reviews rate RTS All American Garage Doors 5 stars, praising their excellent service, friendly staff, and prompt response times. Robert, in particular, is commended for his professionalism, courtesy, and knowledge.
Common Issues
However, there are a few reviews that express dissatisfaction with the service. Some common issues mentioned include:
- Delayed or missed appointments
- Failure to return calls or respond to messages
- Incomplete or subpar workmanship
- Poor communication and customer service
Specific Incidents
A few specific incidents are reported:
- Bill's review highlights a rushed installation, with the installer seeming in a hurry to leave after finishing the job. Additionally, new sensors were not installed, and no explanation was given about the features of the new opener.
- Janet King's review describes a poor experience with unfinished trim work and delayed or missed appointments.
- Linda Mayhew's review details a multitude of issues, including delays, mistakes, and poor communication, leading to a disappointing and frustrating experience.
Conclusion
While most reviews are overwhelmingly positive, some customers have had negative experiences with RTS All American Garage Doors. It appears that the company's service and communication can be inconsistent, leading to frustration for some customers.
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