Business Details
11 Years
experience
Emergency
services
Open 24/7
always available
Your Trusted Garage Door Repair & Installation Experts in Durham, NC
WeFixIt Garage Door & Gate was founded in 2015 with a commitment to delivering exceptional garage door repair and installation services. Our team of highly trained technicians brings over 100 years of combined experience, ensuring expertise in handling all residential and commercial garage door needs. We prioritize customer education, offering free 12-point inspections, DIY resources, and transparent communication to empower informed decisions.Backed by a 5-year warranty on most services and a 5-star reputation across platforms, we serve Durham, Chapel Hill, Cary, and surrounding areas with same-day solutions and 24/7 emergency support. As a locally-owned business, we emphasize community investment through partnerships like Vets to Vets United and the Durham Living Wage Project, reflecting our dedication to quality, integrity, and neighborly service.
Services
Garage Door Repair
Broken Spring Replacement
New Garage Door Installation
Commercial Garage Door Service
Box Truck Door Repair
Electric Gate Repair
Opener Installation
Garage Door Maintenance
Emergency Garage Service
DIY Troubleshooting Resources
Details
- Year established: 2015
Highlights and features
- We have over 100 years of combined experience in garage door repair.
- Our team provides 24/7 emergency service with no service fees.
- We offer a 5-year warranty on most repair and installation jobs.
- We are a certified Durham Living Wage Project employer.
- We provide free estimates and same-day service in most cases.
What people say
5-star reviews
Exceptional experience
Quick service
Knowledgeable technicians
Great customer service
Services
Garage Door Repair
We repair all components of residential and commercial garage doors, including springs, openers, and tracks. Our technicians carry common replacement parts for immediate fixes. Emergency repairs are available 24/7 with no service fees, ensuring minimal disruption to your daily routine.
Broken Spring Replacement
We specialize in replacing torsion and extension springs with a 5-year warranty on parts and labor. Technicians assess wear patterns and recommend replacing paired springs simultaneously for long-term reliability. Safety inspections ensure proper tension and alignment post-repair.
New Garage Door Installation
We install custom garage doors with insulation, window options, and color choices. The process includes free estimates, precise measurements, and professional installation of branded products. Standard doors install within a week, while specialty designs take 3-4 weeks for perfect customization.
Commercial Garage Service
We provide rapid repair and maintenance for commercial properties, including warehouse doors and automatic gates. Services include free on-site estimates, same-day fixes for critical issues, and invoicing options for business clients across North Carolina.
Electric Gate Repair
Our technicians service residential and commercial electric gates, addressing motor failures, sensor misalignments, and structural damage. We repair all brands and offer preventive maintenance plans to ensure consistent operation for secured properties.
People
Danny
Senior Technician
With over a decade of garage door expertise, Danny leads technical operations. He founded WeFixIt in 2015 after identifying a need for reliable local service. His hands-on approach ensures every repair meets strict quality standards.
Jen
Business Development
Jen manages client relations and operational growth. Her focus on customer satisfaction has driven the company's 5-star reputation. She ensures seamless coordination between technicians and clients for efficient service delivery.
Ben
Master Technician
Ben oversees complex installations and trains new technicians. With 30+ years in the industry, he specializes in commercial door systems and emergency repairs, maintaining technical excellence across all service calls.
Brandi
Chief Operating Officer
Brandi directs daily operations and staff development. She implements training programs to maintain technical proficiency and customer service standards, ensuring consistent quality across the 15+ member team.
Karlee
Director of Operations
Karlee manages scheduling and logistics, optimizing response times for emergency and routine service. Her systems ensure 80% of calls receive same-day technician dispatch across the service area.
Questions
How much does a garage door repair cost?
Costs vary based on damage severity and parts required. Call for a free estimate with photos or an on-site technician visit.
Do you service my area?
We cover Durham, Chapel Hill, Cary, Greensboro, Winston-Salem, and surrounding North Carolina regions.
Can I schedule service online?
Yes, use our website chatbot or contact form, or call (984) 289-0959 for same-day availability.
What payment methods do you accept?
We accept cash, check, credit cards, and online payments through emailed invoices.
Do you offer military discounts?
Active military, veterans, seniors, and Duke staff receive 10% off repairs (excludes full doors).
How long do new garage doors take to install?
Standard doors install within a week; custom designs require 3-4 weeks for manufacturing and scheduling.
