At Custom Door & Gate, we're proud to be your trusted experts in garage doors and service, serving North Carolina since 1989. With commercial offices in Raleigh, Fayetteville, Greenville, and Greensboro, we're committed to providing top-notch quality brand name products and exceptional service for both residential and commercial clients.
Our Commitment
Whether your needs are for a home or business setting, we're prepared to provide you with the right products and expertise for your specific application. Our promise is to deliver a buying experience, installation, and service after the sale that will remind you how businesses should operate. We do what we say we will do, when we say we're going to do it, at the price we quoted you. We're proud to offer free technical advice and troubleshooting over the phone, avoiding unnecessary trips at your expense.
Our Experience
Since 1989, our trained staff at Custom Door & Gate has been serving North Carolina with quality products and exceptional service. We have a wide selection of residential garage doors, commercial rolling steel and sectional doors, operators, and gate systems to fit your needs. Whether you need to repair a small door on an outbuilding or replace the doors on an airplane hangar, we have the products and skilled technicians to complete the job quickly and efficiently to your satisfaction.
Residential Garage Doors
We offer a wide range of residential garage doors from top brands, including Clopay, featuring styles such as AVANTE, CANYON RIDGE, CLASSIC STEEL, CLASSIC WOOD, COACHMAN, and more. Our doors come in various materials, including steel, wood, and aluminum, to fit your unique needs and preferences. We also offer a door imagination system, allowing you to design your own garage doors and preview how they will look on your home.
Commercial Overhead Doors
For our commercial clients, we provide a comprehensive range of overhead doors, including rolling steel and sectional doors, from leading manufacturers. Our commercial door products are designed to meet the specific needs of businesses, including high-traffic facilities, warehouses, and industrial settings. We also offer commercial door preventive maintenance programs to help keep your doors running smoothly and efficiently.
Garage Door Openers and Gate & Access Control
We offer a wide selection of garage door openers from LiftMaster, including Contractor Series, 8165W, 84501, 84602, 87504-267, and 87802. We also provide gate and access control solutions, featuring entry gate operators, gate and access control service, and more.
Service Areas
We proudly serve North Carolina, with commercial offices in Raleigh, Fayetteville, Greenville, and Greensboro. Our trained technicians are available to provide installation, repair, and maintenance services for your garage doors, commercial overhead doors, and gate systems.
Overall Experience
The reviews highlight a mix of positive and negative experiences with Custom Door & Gate. While some customers have had excellent encounters, others have faced significant issues with the company's service.
Positive Aspects
Some customers have praised the company's professionalism, from the estimator to the service technicians. They have appreciated the educational approach of the technicians, who took the time to explain the solutions to their problems.
Negative Aspects
However, several customers have reported poor service, including delayed or incomplete repairs, unresponsive technicians, and unprofessional behavior from management. Some have experienced issues with incorrect quotes, lack of follow-through, and poor communication.
Communication and Responsiveness
One of the major concerns raised by customers is the lack of communication and responsiveness from the company. Multiple customers have reported being left in the dark about the status of their repairs, with some experiencing extended delays and others receiving incorrect or incomplete information.
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